MARSDEN VIADUCT, Auckland – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Marsden Viaduct Hotel offers 80 air-conditioned rooms with a desk, coffee machine, fridge, safety deposit box, flat-screen TV, and private bathroom with a shower. Select rooms include a balcony, sea views, or a patio. Premium bedding, laptop-friendly workspaces, and smart speakers are standard. Soundproof walls ensure quiet stays.
Dining Options
Onsite dining includes French Press Café for espresso and pastries, La Marée for French-Latin fusion, and Grape & Olive for Mediterranean tapas and local wines. Nearby options include Frida Cocina Mexicana, Danny Doolan's pub, Grand Harbour Chinese, and Dr Rudi's Rooftop Brewing Co.
Leisure & Wellness
Guests have free access to a gym, sauna, and pool at Lighter Quay, 100 meters away. The Sofitel Spa offers treatments using international and New Zealand products. Boat tours and swimming are available at Viaduct Harbour.
Location & Transport
The hotel is in Viaduct Harbour, 1 km from Aotea Square and Auckland Art Gallery. SkyTower and Queen Street are 1-2 km away. The airport is 18 km away, with a shuttle service available.
Services & Events
A 24-hour front desk, grocery store, and coffee shop are onsite. Four meeting rooms accommodate up to 130 delegates. The hotel uses eco-friendly cleaning products and has a grey water recycling system.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Housekeeping
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Beach access
- Spa & wellness centre
- Sauna
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a wonderful stay at the hotel. The rooms were luxurious, spacious, and really comfortable, making for a quiet and clean environment. However, it was a bit disappointing that there was no furniture in the room. The service was top-notch, with the manager being very accommodating and clear in his briefings. The location was handy to Viaduct Harbour, despite the unexpected parking costs. The dining experience, though delicious, had some hidden conditions in the fine print. Overall, a great experience with a few hiccups along the way.
The hotel offers stunning views of the harbor from beautifully decorated rooms with great amenities, but our room wasn't ready on arrival. The service was friendly and helpful, though there was initial uncertainty about Marsden guests. The location is excellent, away from CBD noise but close to waterfront restaurants and with easy access to the bus station. Dining in the Sofitel cafe was delicious but comes at an additional cost.
My stay at the hotel was a mix of positive and negative aspects. The rooms provided a luxurious feel with utmost privacy, large and spacious with a wonderful outlook and a fantastic shower. However, the readiness of the room on check-in was disappointing.
The hotel had some ups and downs. The rooms were lovely, with a great bed and awesome TV, but there were issues with the check-in time and the availability of bath towels. The service had its moments of excellence, but there was an unprofessional incident that left a sour taste. The location was fantastic, although parking ended up being a costly and troublesome affair. Dining options were limited, and not prominently highlighted. However, the concept of Marsden/Sofitel was interesting and appealing.
The hotel offers a luxurious feel with utmost privacy in a perfect location, close to waterfront restaurants and free from the CBD noise. The rooms are spacious, modern, and comfortable, maintaining a neat and tidy atmosphere until the evening. The service is friendly, professional, and accommodating, going the extra mile like allowing early check-in for luggage storage. The dining experience is excellent, offering Indonesian dishes, but prices are not transparent at first. The facilities are top-notch, including dry cleaning, housekeeping, laundry, and a shuttle service.
The hotel offers a premium standard of accommodation with spacious and extremely comfortable beds. The service, while friendly and welcoming, had some issues with responsiveness. The location, although in the central city by the harbour, presented challenges with parking costs. Dining options were good but had hidden restrictions. Overall, a comfortable stay with some minor drawbacks.
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